The Quality Mix Program is a concept developed with the objective of gaining a competitive edge in any industry. Quality within a business is measured by increased customer satisfaction and achieved by constant innovation which results in higher profits.

The Quality Mix Program is designed to use the most up to date methods and platforms in order to support and endorse members of the BID community. It can be implemented in any organization and is adaptable to the rapidly changing technologies, markets, and consumer demands of both today and tomorrow. The concept is made up of six main facets, which interact and complement each other, in order to maximize the economic bottom line.